Privacy Policy

McClure Plumbing & Heating

1. Introduction

McClure Plumbing & Heating is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or contact us regarding plumbing, heating, or bathroom installation services.

By using our website, you agree to the terms of this policy.

2. Information We Collect

When you submit an enquiry or contact us, we may collect:

Your name
Phone number
Email address (if provided)
Postcode or address
Details about your project or plumbing/heating issue

We only collect the information necessary to respond to your enquiry and provide our services.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Arrange site visits
Carry out plumbing, heating, or installation work
Maintain service and warranty records

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payments

Payments for services are handled securely. We do not store sensitive payment information on our website.

5. Cookies

Our website may use basic cookies to:

Improve website functionality
Monitor website performance
Enhance user experience

You can disable cookies in your browser settings at any time.

6. Data Protection

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your data is stored securely and accessed only when required to deliver our services.

7. Third-Party Services

We may use trusted third-party providers for:

Website hosting
Email communications
Website analytics
Suppliers or manufacturers (where required for warranty registration or product ordering)

These providers only process data as necessary to support our business operations.

8. Data Retention

We retain personal information only for as long as necessary to:

Complete your project
Maintain service and warranty records
Comply with legal, tax, and insurance requirements

After this period, your data is securely deleted.

9. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Withdraw consent to marketing communications

To exercise any of these rights, please contact us using the details below.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

McClure Plumbing & Heating
Newtownards
United Kingdom, BT23 8

📞 +44 7756 370983
📧 mcclure.plumbing@outlook.com